Before you order — the questions buyers actually ask

Sample orders start from 1 piece so you can test the fixture before committing to volume. Bulk pricing applies from standard order quantities and is confirmed in your quotation.

Send your model list and quantity via WhatsApp, email or the quote form. We reply with a formal quotation within one business day (GMT+8, 09:00–18:00).

Payment terms are confirmed per order, typically by T/T (bank transfer). Sample orders may be arranged through simpler channels — just ask.

Yes. Pricing scales with quantity, and fleet orders for rental companies can include matched color batches. Tell us your target volume and we will structure the quote.

Standard models usually ship within 15–30 days depending on model and quantity. Every unit passes a 48-hour aging test and full-function inspection before packing.

International express, air freight and sea freight — chosen with you per order. We provide the full export documentation set for customs clearance.

We routinely quote EXW, FOB and CIF. Other arrangements can be discussed — tell us your preferred terms in the inquiry.

Export-grade cartons with custom foam inserts as standard; flight cases are available for touring and rental orders on request.

Yes — logo, startup screen, nameplate and packaging are the most common OEM requests. Send your artwork and we confirm the mock-up before production.

Housing colors and minor structural changes are straightforward. Fully custom housings go through our tooling partners — the timeline is quoted per project.

Function-level customization is our specialty: light source, wattage, DMX channel mapping and firmware can all be adapted by our in-house R&D team.

Branding-level OEM follows the standard lead time. Tooling projects add engineering and mold time — we confirm the exact schedule with your quotation.

Our exported product lines carry CE and RoHS certification. Certificates are shared with your quotation, and regional compliance documents are available on request.

Fixtures carry a 1-year warranty. Warranty terms per model are stated in the quotation and order confirmation.

Yes — we stock spare modules for all current models and can ship them together with future orders or separately by express.

Remote technical support by WhatsApp or email: DMX mapping advice, fixture programming help and repair guidance by video call.